Resistance and Adaptation to Digital Innovation in Islamic Banking: A Study of Practices, Perceptions, and Transformation

Authors

  • Dakhori UIN Sunan Gunung Djati Bandung, Indonesia
  • Moh. Najib UIN Sunan Gunung Djati Bandung, Indonesia
  • Encup Supriatna UIN Sunan Gunung Djati Bandung, Indonesia
  • Ahmad Hasan Ridwan UIN Sunan Gunung Djati Bandung, Indonesia

DOI:

https://doi.org/10.1229/tecempresarialjournal.v20i2.564

Abstract

Islamic banking faces complex dynamics as demands for modernization increase while maintaining sharia principles as its primary foundation. Resistance to change, on the one hand, and the need to adapt to digital innovation and global regulations, on the other, place the sector at a strategic crossroads. In such a situation, the balance between technological modernization and the upholding of Sharia values is a key factor in ensuring the sustainability and competitiveness of Islamic banking. This study aims to analyze the implications of resistance and adaptation in shaping the direction of long-term transformation in Islamic banking and to examine the sector's potential to strengthen its position in the global financial system. The research method used is a qualitative approach with in-depth descriptive analysis, which examines the dynamics of resistance and adaptation in Islamic banking through a literature review and critical analysis. Data were obtained from various academic sources, industry reports, and relevant financial regulations. The results indicate that excessive resistance can hinder innovation, while excessive adaptation risks diminishing the authenticity of sharia values. Striking the right balance between the two forms the foundation for a sustainable transformation that is relevant to the needs of the times. Islamic banking also has a significant opportunity to strengthen its global presence, particularly by offering an ethical financial model increasingly sought after in modern financial systems. Ultimately, the sector's sustainability will be largely determined by its ability to integrate Sharia principles with the inevitable modernization.

References

Ali Alqararah, E., Shehadeh, M., & Yaseen, H. (2025). The role of digital transformation capabilities in improving banking performance in Jordanian commercial banks. Journal of Risk and Financial Management, 18(4), 196.

Alsaghir, M. (2023). Digital risks and Islamic FinTech: a road map to social justice and financial inclusion. Journal of Islamic Accounting and Business Research.

Ammar, R., Rebai, S., & Saidane, D. (2023). Toward the development of an Islamic banking sustainability performance index. International Journal of Islamic and Middle Eastern Finance and Management, 16(4), 734-755.

Amuda, Y. J., & Al-Nasser, S. A. (2024). Exploring encounters and prodigies of Islamic banks in non-Muslim states: towards enhancing regulatory frameworks of Islamic banking system. International Journal of Law and Management.

Andespa, R., Yeni, Y. H., Fernando, Y., & Sari, D. K. (2024). Sustainable Development of Islamic Banks by Creating Islamic Branding: Challenges, Importance, and Strategies of Islamic Branding. International Journal of Sustainable Development & Planning, 19(2).

Arney, D., Zhang, Y., Kennedy-Metz, L. R., Dias, R. D., Goldman, J. M., & Zenati, M. A. (2023). An open-source, interoperable architecture for generating real-time surgical team cognitive alerts from heart-rate variability monitoring. Sensors, 23(8), 3890.

Babaei, M., & Aghdassi, M. (2022). Measuring the dimensions of quality in service innovation: A dynamic capability and organisational competency perspective. Total Quality Management & Business Excellence, 33(3-4), 434-466.

Banna, H., Hassan, M. K., Ahmad, R., & Alam, M. R. (2022). Islamic banking stability amidst the COVID-19 pandemic: the role of digital financial inclusion. International Journal of Islamic and Middle Eastern Finance and Management, 15(2), 310-330.

Bresciani, S., Huarng, K. H., Malhotra, A., & Ferraris, A. (2021). Digital transformation as a springboard for product, process and business model innovation. Journal of Business Research, 128, 204-210.

Carreri, A., Gosetti, G., & Masiero, N. (2023). Digitalization of relational space in the service triangle: The case study of retail banking. Frontiers in Sociology, 8, 1141879.

Cavus, N., Mohammed, Y. B., & Yakubu, M. N. (2021). An artificial intelligence-based model for prediction of parameters affecting sustainable growth of mobile banking apps. Sustainability, 13(11), 6206.

Chong, F. H. L. (2021). Enhancing trust through digital Islamic finance and blockchain technology. Qualitative Research in Financial Markets, 13(3), 328-341.

Diener, F., & Špaček, M. (2021). Digital transformation in banking: A managerial perspective on barriers to change. Sustainability, 13(4), 2032.

Faizi, F. (2024). How are Islamic banking products developed? Evidence from emerging country. Cogent Economics & Finance, 12(1), 2378961.

Farida, I., & Setiawan, D. (2022). Business strategies and competitive advantage: the role of performance and innovation. Journal of open innovation: Technology, market, and complexity, 8(3), 163.

Galanti, T., De Vincenzi, C., Buonomo, I., & Benevene, P. (2023). Digital transformation: Inevitable change or sizable opportunity? The strategic role of HR management in industry 4.0. Administrative Sciences, 13(2), 30.

Hasan, H., Bora, M. A., Afriani, D., Artiani, L. E., Puspitasari, R., Susilawati, A., ... & Hakim, A. R. (2025). Metode penelitian kualitatif. Yayasan Tri Edukasi Ilmiah.

Hasnat, M. A., Khandakar, H., Rahman, M. A., Islam, S. N., & Hasan, K. K. (2025). Capitalism in modern ignorance (jahilliyah): exploring Islamic alternatives to reshape human behaviour and provide solutions for the 21st century. International Journal of Islamic and Middle Eastern Finance and Management, 18(4), 975-991.

Hidayat-ur-Rehman, I., & Hossain, M. N. (2024). The impacts of Fintech adoption, green finance and competitiveness on banks’ sustainable performance: digital transformation as moderator. Asia-Pacific Journal of Business Administration.

Kaur, B., Kiran, S., Grima, S., & Rupeika-Apoga, R. (2021). Digital banking in Northern India: The risks on customer satisfaction. Risks, 9(11), 209.

Monferdini, L., & Bottani, E. (2024). How do businesses utilize change management for process optimization? A cross-analysis among industrial sectors. Business Process Management Journal, 30(8), 371-414.

Nazir, M. A., Roomi, M. A., & Khan, M. R. (2025). Entrepreneurial firms in the crypto era: adoption trajectories and innovation dynamics. Journal of Small Business and Enterprise Development, 32(8), 18-53.

Nicolás-Agustín, Á., Jiménez-Jiménez, D., & Maeso-Fernandez, F. (2022). The role of human resource practices in the implementation of digital transformation. International Journal of Manpower, 43(2), 395-410.

Nouman, M., Ullah, K., Jan, S., & Khan, F. U. (2024). Organizational learning and adaptation in participatory Islamic finance. Qualitative Research in Financial Markets, 16(2), 331-354.

Olafsen, A. H., Nilsen, E. R., Smedsrud, S., & Kamaric, D. (2021). Sustainable development through commitment to organizational change: the implications of organizational culture and individual readiness for change. Journal of Workplace Learning, 33(3), 180-196.

Preziuso, M., Koefer, F., & Ehrenhard, M. (2023). Open banking and inclusive finance in the European Union: perspectives from the Dutch stakeholder ecosystem. Financial Innovation, 9(1), 111.

Rabbani, M. R. (2022). Fintech innovations, scope, challenges, and implications in Islamic Finance: A systematic analysis. International Journal of Computing and Digital Systems, 11(1), 1-28.

Saeed, S., Altamimi, S. A., Alkayyal, N. A., Alshehri, E., & Alabbad, D. A. (2023). Digital transformation and cybersecurity challenges for businesses resilience: Issues and recommendations. Sensors, 23(15), 6666.

Sayari, S. (2024). Driving Digital Transformation: Analyzing the Impact of Internet Banking on Profitability in the Saudi Arabian Banking Sector. Journal of Risk and Financial Management, 17(5), 174.

Sheth, J. N., Jain, V., Roy, G., & Chakraborty, A. (2022). AI-driven banking services: the next frontier for a personalised experience in the emerging market. International Journal of Bank Marketing, 40(6), 1248-1271.

Song, H., Han, S., Liu, W., & Ganguly, A. (2023). What role do FinTech companies play in supply chain finance? A signaling intermediary perspective. Journal of Business & Industrial Marketing, 38(6), 1279-1294.

Stalmachova, K., Chinoracky, R., & Strenitzerova, M. (2021). Changes in business models caused by digital transformation and the COVID-19 pandemic and possibilities of their measurement—case study. Sustainability, 14(1), 127.

Taufik Syamlan, Y., Wahyuni, S., Heruwasto, I., & Hamsal, M. (2025). Exploring sharia compliance parameters in marketing to foster innovation and collaboration within Islamic finance. Journal of Islamic Marketing.

Tlemsani, I., Zaman, A., Mohamed Hashim, M. A., & Matthews, R. (2025). Digitalization and sustainable development goals in emerging Islamic economies. Journal of Islamic Accounting and Business Research, 16(5), 890-914.

Tok, E., & Yesuf, A. J. (2022). Embedding value-based principles in the culture of Islamic banks to enhance their sustainability, resilience, and social impact. Sustainability, 14(2), 916.

Valls Martínez, M. D. C., Martín-Cervantes, P. A., & Peña Rodríguez, S. (2021). Ethical banking and poverty alleviation banking: The two sides of the same solidary coin. Sustainability, 13(21), 11977.

Varma, P., Nijjer, S., Sood, K., Grima, S., & Rupeika-Apoga, R. (2022). Thematic analysis of financial technology (Fintech) influence on the banking industry. Risks, 10(10), 186.

Wang, W., Zhang, Y., & Zhao, J. (2023). Technological or social? Influencing factors and mechanisms of the psychological digital divide in rural Chinese elderly. Technology in Society, 74, 102307.

Yıldırım, A. C., & Erdil, E. (2024). The effect of Covid-19 on digital banking explored under business model approach. Qualitative Research in Financial Markets, 16(1), 87-107.

Zouari, G., & Abdelhedi, M. (2021). Customer satisfaction in the digital era: evidence from Islamic banking. Journal of Innovation and Entrepreneurship, 10(1), 9.

Downloads

Published

2025-08-23

How to Cite

Dakhori, Najib, M., Supriatna, E., & Ridwan, A. H. (2025). Resistance and Adaptation to Digital Innovation in Islamic Banking: A Study of Practices, Perceptions, and Transformation. TEC EMPRESARIAL, 20(2), 273–289. https://doi.org/10.1229/tecempresarialjournal.v20i2.564