Generational Differences in the Relationships between Organizational Support, Work Environment, and Turnover Intention on Generation Z and Senior Nurses in Indonesian General Hospitals
Keywords:
Generational Differences, Burnout, Turnover Intention, Organizational Support, Practice Environment, Nursing, Indonesia.Abstract
The global nursing workforce is unable to meet the needs of society, a problem compounded by high rates of burnout and consequently increasing intentions to quit among nurses.. In Indonesia, these challenges are compounded by a multi-generational workforce, particularly the influx of Generation Z nurses working alongside senior nurses. Understanding the different impacts of organizational roles on burnout and turnover intentions across generations necessitates effective strategies to increase employee retention. However, There is still a lack of research comparing these generational groups in Indonesia and the use of strong mediation models. This study aims to investigate the mediating role of practice environment in the relationship between organizational support and intention to quit, and to examine whether this mediation model differs significantly between Generation Z and senior nurses in Indonesian public hospitals. A quantitative, cross-sectional study will be conducted in Type B General Hospitals in Indonesia. A sample of 420 nurses (210 Gen Z, 210 Senior) selected randomly and simply. Data will be collected using validated instruments: SPOS-8, PES-5, and the TIS-6. The data were analyzed in the form of descriptive statistics., confirmatory measurement model in PLS, and multi-group structural equation modeling (SEM) to test for measurement invariance and path differences between the two generational groups.
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