The Impact of Viral and Influencer Marketing on Skintific Purchase Decisions: Exploring the Mediating Role of FoMO

Authors

  • Putu Sabrina Permata Sari Universitas Pendidikan Nasional, Denpasar, Indonesia
  • Gede Sri Darma Universitas Pendidikan Nasional, Denpasar, Indonesia

DOI:

https://doi.org/10.1229/tecempresarialjournal.v19i1.431

Keywords:

Viral Marketing, Influencer Marketing, Fear of Missing Out, Purchase Decision, Skincare.

Abstract

The purpose of this study is to explore the role of Fear of Missing Out (FoMO) with the presence of influencers and skincare promotional content, as well as investigating the influence of viral marketing and influencer marketing on purchasing decisions for skincare products. This research was conducted on consumers who had previously purchased skintific products through an online survey with a sample size of 180 respondents. Data analysis was conducted utilizing SEM) with the SmartPLS 4 analysis tool. The research results showed that marketing influencers had the biggest influence on purchasing decisions, and Fear of Missing Out also had a positive and significant influence on purchasing decisions. On the other hand, viral marketing and influencer marketing have a positive and significant influence on FoMO. Fear of missing out mediates the influence of viral marketing and influencer marketing on creative purchasing decisions. However, there are different results, namely viral marketing has no effect on purchasing decisions. These findings provide an understanding of the factors that influence skin care product purchasing decisions through the interaction of viral marketing, influencer marketing, and FoMO. Practically, this research provides valuable insights for marketing practitioners to design more effective marketing strategies. By understanding consumer responses to various marketing strategies, practitioners can create more positive and engaging experiences for consumers.

References

Andora, M., & Yusuf, A. (2021). Pengaruh Viral Marketing Terhadap Keputusan Pembelian Melalui Kepercayaan Pelanggan Pada Platform Shopee. Jurnal Manajerial, 20(2), 208–216. https://doi.org/10.17509/manajerial.v20i2.29138

Anindya, F., & Indriastuti, H. (2023). The Rise of Viral Marketing and Brand Awareness. 2023(1), 173–183.

Argan, M., & Tokay-Argan, M. (2018). Fomsumerism: A Theoretical Framework. International Journal of Marketing Studies, 10(2), 109. https://doi.org/10.5539/ijms.v10n2p109

Azmi, N. A., Fathani, A. T., Sadayi, D. P., Fitriani, I., & Adiyaksa, M. R. (2021). Social Media Network Analysis (SNA): Identifikasi Komunikasi dan Penyebaran Informasi Melalui Media Sosial Twitter. Jurnal Media Informatika Budidarma, 5(4), 1422. https://doi.org/10.30865/mib.v5i4.3257

Backaler, J. (2018). Then vs. Now: Influencer Marketing (Re-)Defined. In Digital Influence. https://doi.org/10.1007/978-3-319-78396-3_2

Blackwell, D., Leaman, C., Tramposch, R., Osborne, C., & Liss, M. (2017). Extraversion, neuroticism, attachment style and fear of missing out as predictors of social media use and addiction. Personality and Individual Differences, 116, 69–72. https://doi.org/10.1016/j.paid.2017.04.039

Campbell, C., & Farrell, J. R. (2020). More than meets the eye: The functional components underlying influencer marketing. Business Horizons, 63(4), 469–479. https://doi.org/10.1016/j.bushor.2020.03.003

Carolina, M., & Mahestu, G. (2020). Prilaku Komunikasi Remaja dengan Kecenderungan FoMo. JRK (Jurnal Riset Komunikasi), 11(1). https://doi.org/10.31506/jrk.v11i1.8065

Çelik, I. K., Eru, O., & Cop, R. (2019). The Effects of Consumers’ FoMo Tendencies On Impulse Buying and The Effects of Impulse Buying on Post- Purchase Regret: An Investigation on Retail Stores*. BRAIN. Broad Research in Artificial Intelligence and Neuroscience, 10(3), 124–138. https://www.brain.edusoft.ro/index.php/brain/article/view/950

Christy, C. C. (2022). FoMo di media sosial dan e-WoM : pertimbangan berbelanja daring pada marketplace. Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies), 6(1), 331–357. https://doi.org/10.25139/jsk.v6i1.3742

Compas Dashboard. (2022). Indonesia FMCG E-Commerce Report 2022 Free Version. 13–20.

De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828. https://doi.org/10.1080/02650487.2017.1348035

Diawati, P., Putri, R. R., Sugesti, H., Hakim, L., & Farizki, R. (2021). Pengaruh brand ambassador dan viral marketing terhadap proses keputusan pembelian pada konsumen marketplace. JPPI (Jurnal Penelitian Pendidikan Indonesia), 7(4), 560. https://doi.org/10.29210/020211245

Duryadi. (2021). Metode Penelitian Ilmiah Metode Penelitian Empiris Model Path Analysis Dan Analisis Menggunakan Smartpls (J. T. Santoso (ed.)). Yayasan Prima Agus Teknik.

Dwisuardinata, I. B. N., & Darma, G. S. (2023). The Impact of Social Influence, Product Knowledge, and Fear of Missing Out (FOMO) towards Purchase Intention on Alcoholic Beverage in Bali. Binus Business Review, 14(1), 1–11. https://doi.org/10.21512/bbr.v14i1.8919

Ferdinand, A. (2014). Structural Equation Modeling (SEM). Badan Penerbit Universitas Diponegoro.

Furqon, M. A. (2020). Pengaruh Viral Marketing dan Turbo Marketing Terhadap Keputusan Pembelian. Jurnal Inspirasi Bisnis Dan Manajemen, 4(1), 79. https://doi.org/10.33603/jibm.v4i1.3311

Ghozali, I., & Latan, H. (2015). Partial least squares konsep, teknik dan aplikasi menggunakan program smartpls 3.0 untuk penelitian empiris. Badan Penerbit UNDIP.

Good, M. C., & Hyman, M. R. (2020). ‘Fear of missing out’: antecedents and influence on purchase likelihood. Journal of Marketing Theory and Practice, 28(3), 330–341. https://doi.org/10.1080/10696679.2020.1766359

Hamutoglu, N. B., Topal, M., & Gezgin, D. M. (2020). Investigating Direct and Indirect Effects of Social Media Addiction, Social Media Usage and Personality Traits on FOMO. International Journal of Progressive Education, 16(2), 248–261. https://doi.org/10.29329/ijpe.2020.241.17

Hidayati, N. L. (2018). Pengaruh Viral Marketing, Online Consumer Riviews Dan Harga Terhadap Keputusan Pembelian Shopee Di Surabaya. Jurnal Pendidikan Tata Niaga (JPTN), 6(3), 77–84. https://jurnalmahasiswa.unesa.ac.id/index.php/jptn/article/view/24741

Hodkinson, C. (2016). ‘Fear of Missing Out’ (FOMO) marketing appeals: A conceptual model. Journal of Marketing Communications, 25(1), 65–88. https://doi.org/10.1080/13527266.2016.1234504

Hosseinikhah Choshaly, S., & Mirabolghasemi, M. (2022). The role of viral marketing strategies in predicting purchasing intention of eco-labelled products. Journal of Islamic Marketing, 13(5), 997–1015. https://doi.org/10.1108/JIMA-04-2020-0102

Ilyas, G. B., Rahmi, S., Tamsah, H., & Yusriadi, Y. (2022). Does fear of missing out give satisfaction in purchasing based on social media content? International Journal of Data and Network Science, 6(2), 409–418. https://doi.org/10.5267/j.ijdns.2021.12.013

Irwansyah, R., Listya, K., Setiorini, A., Hanika, I. M., Hasan, M., Utomo, K. P., Bairziki, A., Lestari, A. S., Rahayu, D. W. S., Butarbutar, M., Nupus, H., Hasbi, I., Elvera, & Triwardhani, D. (2021). Perilaku Konsumen. In Widina Bhakti Persada Bandung (Vol. 5).

Jin, S. V., Muqaddam, A., & Ryu, E. (2019). Instafamous and social media influencer marketing. Marketing Intelligence and Planning, 37(5), 567–579. https://doi.org/10.1108/MIP-09-2018-0375

Joseph F Hair, J., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). In Sage (Second Edi). SAGE Publications, Inc.

Kaplan, A. M., & Haenlein, M. (2011). Two hearts in three-quarter time: How to waltz the social media/viral marketing dance. Business Horizons, 54(3), 253–263. https://doi.org/10.1016/j.bushor.2011.01.006

Kotler, P., & Armstrong, G. (2017). Principles of Marketing, Seventeenth Edition. In Pearson.

Liu, H.-H., & Wang, Y.-N. (2019). Interrelationships between Viral Marketing and Purchase Intention via Customer-Based Brand Equity. Journal of Business and Management Sciences, 7(2), 72–83. https://doi.org/10.12691/jbms-7-2-3

Lou, C., & Yuan, S. (2019). Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501

Maruta, I. (2020). Pursuing Purchase Intention From Online Customer: the Role of Viral Marketing and Reference Group. PalArch’s Journal of Archaeology of Egypt …, 17(7), 6881–6894. https://archives.palarch.nl/index.php/jae/article/view/3090

Mohamed, F., & Nithya, A. R. (2022). Generation-Z Purchasing Behaviour. 12, 1114–1124. https://doi.org/10.31838/ecb/2023.12.s2.138

Prasetya, A. Y., Astono, A. D., & Ristianawati, Y. (2021). Analisa Startegi Pengaruh Influencer Marketing Di Social Media Dan Online Advertising Terhadap Keputusan Pembelian ( Studi Kasus Pada Toko On Line Zalora ) pemasaran , setiap perusahaan bersaing untuk menjadi pemenang di market . Saat ini. 4, 355–365.

Przybylski, A. K., Murayama, K., Dehaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841–1848. https://doi.org/10.1016/j.chb.2013.02.014

Puspitasari, L., Nugroho, B., & Program, E. S. (2023). ProBisnis: Jurnal Manajemen The Influence of Shopee Digital Marketing, Influencer Marketing , Online Customer Reviews on Purchasing Decisions at Diva Solo Stores during the Pandemic. 14(2), 344–351.

Putri, Y. A. (2021). Peran Influencer dan E-Wom Terhadap Keputusan Menggunakan Aplikasi Tiktok Pada Mahasiswa Ekonomi Universitas Tridinanti Palembang. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 5(2), 14. https://journal.stiemb.ac.id/index.php/mea/article/view/1404

Riani, R., & Samatan, N. (2020). Pengaruh Influencer Marketing Dan Viral Marketing Terhadap Pengambilan Keputusan Penggunaan Aplikasi TikTok. International Journal of Communication, Management and Humanities AID Conferenc, 1(2), 145–156.

Saavedra, C. M. C., & Bautista, R. A. (2020). Are you “in” or are you “out”?: Impact of FoMO (fear of missing out) on generation Z’s masstige-brand apparel consumption. Asia-Pacific Social Science Review, 20(2), 106–118. https://doi.org/10.13140/RG.2.2.12864.76804

Sudha, M., & Sheena, K. (2017). Consumer Decision Process: Impact of Influencers in the Fashion Industry. SCMS Journal of Indian Management, 93(3), 14–29. http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=emed5&NEWS=N&AN=12656442

Sugiyono. (2015). Metode Penelitian Kuantitatif, Kualitatif dan R & D.

Syafaah, N., & Santoso, I. H. (2022). Fear of Missing Out dan Korean Wave : Implikasinya pada Keputusan Pembelian Kosmetik asal Korea. INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 5(3), 405–414. https://doi.org/10.31842/jurnalinobis.v5i3.239

Tapparan, S. R., & Allo, O. F. T. (2022). Pengaruh viral marketing dan electronic word of mouth terhadap keputusan pembelian pada pengguna aplikasi shopee. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 4(11), 5041–5048. https://doi.org/10.32670/fairvalue.v4i11.1805

Triwardhani, D. (2020). Pengaruh Promosi Digital Pada Keputusan Pembelian Agensi Iklan Online. JBMI (Jurnal Bisnis, Manajemen, Dan Informatika), 16(3), 284–296. https://doi.org/10.26487/jbmi.v16i3.9071

We Are Social. (2023). Digital 2023: Indonesia. DataReportal. https://datareportal.com/reports/digital-2023-indonesia

Widjaja, Y. R., & Alexandra, R. (2019). The Impact of Viral Marketing on Consumer Interest on Indihome Product. E-Jurnal Apresiasi Ekonomi, 7, 103–107.

Zhang, T., & Huang, X. (2022). Viral marketing: influencer marketing pivots in tourism–a case study of meme influencer instigated travel interest surge. Current Issues in Tourism, 25(4), 508–515. https://doi.org/10.1080/13683500.2021.1910214

Zusrony, E. (2019). Perilaku Konsumen di Era Modern.

Downloads

Published

2024-04-23

How to Cite

Sari, P. S. P., & Darma, G. S. (2024). The Impact of Viral and Influencer Marketing on Skintific Purchase Decisions: Exploring the Mediating Role of FoMO. TEC EMPRESARIAL, 19(1), 453–470. https://doi.org/10.1229/tecempresarialjournal.v19i1.431