The Effect of Information Technology Utilization and HR Competence on Employee Work Productivity in Sharia Microfinance Institutions
DOI:
https://doi.org/10.1229/tecempresarialjournal.v19i2.490Abstract
This research examines the influence of information technology and human resource (HR) competency on employee productivity in Sharia microfinance institutions in West Java Province. Information technology is pivotal in enhancing operational efficiency and improving service quality, which are essential for the effective functioning of these institutions. On the other hand, HR competency, encompassing knowledge, skills, and attitudes, plays a crucial role in achieving organizational goals. By leveraging advanced information technology and cultivating a competent workforce, Sharia microfinance institutions can significantly boost their productivity and service delivery. Utilizing a quantitative approach, this research employs survey techniques and multiple regression analysis to explore the relationship between these variables. The findings reveal that both the use of information technology and HR competency have a positive and significant impact on employee productivity. Specifically, the coefficient of determination, at 41.2%, indicates that these two factors together contribute substantially to productivity improvements. This significant contribution underscores the importance of investing in technology and human resources to drive the performance and success of Sharia microfinance institutions in West Java Province.
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