Nurdiansyah D, Narimawati U, Wahdiniwaty R. The Role of Customer Satisfaction as a Mediating Variable in the Influence of Electronic Service Quality and Customer Experience on Corporate Image: Empirical Evidence from Ferry Transportation Services. Tec Empre Journal [Internet]. 2026 Aug. 18 [cited 2026 Aug. 19];21(2):369-87. Available from: https://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/899