Haryadi, Y., E. S. Soegoto, and I. Budiarti. “The Effect of Service Quality on Member Loyalty through Satisfaction in Islamic Financial Cooperatives: Evidence from West Java, Indonesia”. TEC EMPRESARIAL, vol. 21, no. 2, Aug. 2026, pp. 399-15, https://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/904.