PEDRO MIGUEL ALVES. Alternative dispute resolution methods: general perception, satisfaction and loyalty of users of arbitration centres in Portugal. TEC EMPRESARIAL, [S. l.], v. 19, n. 2, p. 27–35, 2024. Disponível em: https://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/487. Acesso em: 12 dec. 2024.