ANDREEA V. The electronic word of mouth as a context variable in the hotel management decision-making process. TEC EMPRESARIAL, [S. l.], v. 19, n. 1, p. 16–28, 2024. DOI: 10.1229/tecempresarialjournal.v19i1.354. Disponível em: https://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/354. Acesso em: 25 apr. 2025.