NURDIANSYAH, D.; NARIMAWATI, U.; WAHDINIWATY, R. The Role of Customer Satisfaction as a Mediating Variable in the Influence of Electronic Service Quality and Customer Experience on Corporate Image: Empirical Evidence from Ferry Transportation Services. TEC EMPRESARIAL, [S. l.], v. 21, n. 2, p. 369–387, 2026. Disponível em: https://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/899. Acesso em: 19 aug. 2026.