IRAWAN, V. R.; SUSANTO, D.; WUISAN, D. Determinants of Patient Satisfaction with Hospital Services: Mediating and Moderating Effect. TEC EMPRESARIAL, [S. l.], v. 21, n. 2, p. 232–248, 2026. DOI: 10.1229/tecempresarialjournal.v21i2.865. Disponível em: https://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/865. Acesso em: 19 aug. 2026.