The Mediating Role of Entrepreneurial Competence in the Relationship Between Entrepreneurial Orientation and Business Performance of Primary Clinics
Keywords:
Entrepreneurial Orientation, Entrepreneurial Competence, Business Performance, Primary ClinicsAbstract
The development of primary clinics in healthcare industry has necessitated an economic method to improve performance, particularly in the aspect of delivering quality services. Therefore, this study aims to to thoroughly examine the influence of entrepreneurial orientation (EO) on entrepreneurial competence (EC) and the performance of primary clinic businesses as well as to analyze the mediating role of EC in the relationship. The study population was comprised primarily of clinic business owners affiliated with Social Security Agency for Health (BPJS Health) in Riau Province, Indonesia. Using G*power, a sample size of 108 samples was determined and selected through a stratified random sampling method. Accordingly, Smart PLS was adopted to assess both the measurement and structural models of EO and EC in relation to the performance of primary clinic businesses. The obtained results showed that EO had a significant effect on EC (P-value = 0.000), EC had a positive influence on business performance (BP) (P-value = 0.004), and EC also effectively mediated the relationship between EO and BP (P-value = 0.013). These results invariably emphasize the significant role of EC in enhancing the performance of primary clinic businesses, thereby buttressing the importance for primary clinic owners to continually improve respective EC in order to enhance the human resource quality in the sector.
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