The Influence Of Work Environment And Organizational Commitment On Employee Performance With Organizational Citizenship Behavior (Ocb) As A Mediation Variable (Case Study On Kashantee Village)
DOI:
https://doi.org/10.1229/tecempresarialjournal.v19i1.474Keywords:
work environment, organizational commitment, Organizational Citizenship Behavior , employee performanceAbstract
Human resources are an essential element in achieving success for any organization or company. Every company strives to maintain its existence, improve employee welfare and achieve its stated goals. In an organization, employees are the main element that drives various activities. The research is intended to evaluate the influence of the work environment, organizational commitment, OCB, and employee performance. This research involved 42 respondents as samples. The data analysis technique used is Path Analysis with the Structural Equation Modeling-Partial Least Square (SEM PLS) approach. The results of the research show that the work environment has a positive impact on employee performance. Organizational commitment also has a positive impact on employee performance, and Organizational Citizenship Behavior (OCB) has a positive impact on employee performance. In addition, organizational commitment shows a positive influence on OCB, and OCB acts as a mediator in the relationship between the work environment and employee performance as well as between organizational commitment and employee performance and also the work environment influences OCB positively.
References
Aldag, R & Resckhe, W. 1997. Employee Value Added: Measuring Discretionary Effort and Its Value to The Organization.
Aripin, Salim, U., Setiawan, M. and Djumahir. 2013. Implications of organizational culture and leadership styles: the effects on job satisfaction and organizational performance of police sector in Bandung, Cimahi, Garut-west java. IOSR Journal of Business and Management, Vol. 7 No. 5, pp. 44-49
Argo, A., Purwana, D., Saptono, Ari. 2020. The Influence of Leadership and Work Environment toward Organziational Citizenship Behavior (OCB) through
Bachrach, D.G., Powell, B.C. and Bendoly, E. 2018. Organizational Citizenship Behavior and performance evaluations: exploring the impact of task interdependence. Journal of Applied Psychology, Vol. 91 No. 1, pp. 193-201.
Baihaqi, Imam., & Saifudin. 2021. Pengaruh Budaya Organisasi, Gaya Kepemimpinan Transformasional dan Komitmen Organisasi Terhadap Kinerja Karyawan dengan OCB Sebagai Variabel Intervening. Jurnal Jimebis. Vol. 2, No. 1, hal. 10-22
Brenda, U.C., Dotulong, L.O., and Lumintang, G.G. 2022. Effect Work Environment And Work Stress On Employee Performance At PT. Jordan Bakery Tomohon. Journal EMBA. Vol. 10, No. 1, pp. 963-972
Chien, H.M. 2018. A study to improve Organizational Citizenship Behaviors. MODSIM. Vol. 3, No. 14.
Colquitt, Jason A., Jweffery A. LePine, ande Michael J. Wesson. 2011. Organizational Behavior. McGraw-Hill, New York.
Diamintidis, A.D., and Chatzoglou, P. 2019. Factors affecting employee performance: an empirical approach, International Journal of Productivity and Performance Management, Vol. 68 No.1, pp: 171-193.
Enrico, A.R., and Setyo, R., 2021. The effect of work motivation, work environment, and job satisfaction on Organizational Citizenship Behavior and their impact on employees performance of RSU Menteng Mitra Afia during the Covid-19 pandemic. International Journal Of Research in Business & Social Science. Vol. 10, No. 6, pp. 101-110
Farisi, Salman., Prayogi, M.A. & Juliana, Elfi. 2021. The Influence Of Work Motivation And Work Environment On Organizational Citizenship Behavior With Job Satisfaction As An Intervening Variable At The Youth And Sport Office Of North Sumatra Privince. International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration. Vol. 1, No. 2, pp. 257-268
George, G. and Joseph, B. 2019. A study on the relationship between employee engagement and organizational citizenship with reference to employees working in travel organizations. Journal of Tourism Studies, Vol. 10 No. 2, pp. 33-44
Hapsari, N.M., Yuliati, Uci., & Riyanto. D.W. 2022. The Effect of Compensation and Work Environment on Production Employee Performance with OCB As Mediation Variable (Case Study of CV. Berlian Makmur Situbondo). Journal Jamanika. Vol. 2, No. 2
Jufrizen, J., & Rahmadhani, K. N. 2020. Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai Dengan Lingkungan Kerja Sebagai Variabel Moderasi. Jurnal Riset Manajemen Dan Bisnis Dewantara. Vol 3, No. 1 pp: 66–79.
Kailola, S. 2018. The Influence of Personality and Work Environment on Organizational Citizenship Behavior (OCB) and Medical Workforce Performance at Sumber Hospital Life and Hative Hospital in Ambon City. Jurnal Manis. Vol 2, No. 2, pp: 62-81.
Kilinc, E. and Ulusoy, H. 2019. Investigation of OCB, organizational silence, and employee performance at physicians and nurses, and the relationship among them. Journal Business Management Dynamics, Vol. 74, pp. 376-382.
Masoud, E.Y. and Hmeidan, T.A. 2013. The effect of perceived work environment on frontline employees’ service recovery performance: the case of four and five star hotels in Jordan. European Scientific Journal, Vol. 9 No. 11, pp. 129-147
Mobley. 2018. The influence of Role Stressors on Organizational Commitment with Job Satisfaction as an Intervening Variable at Public Accounting Firms (KAP). Journal. Vol. 5, No. 2, pp. 109-120.
Nastyoko, Y.A. 2022. Pengaruh Kepuasan Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Melalui Organizational Citizenship Behavior (OCB) Sebagai Variabel Intervening. Jurnal Ekobis Dewantara, Vol. 5 No. 3, hal. 299-307
Nugroho, B. S., Widdah, . M. E., Hakim, . L., Nashirudin, . M., Nurlaeli, . A., Purnomo, . J. H., Aziz, . M., Adinugraha, . H. H., Sartika, . M., Fikri, . M. K., Mufid, . A., Purwanto, . A. & Fahlevi, . M. 2020. Effect of Organizational Citizenship Behavior, Work Satisfaction and Organizational Commitment toward Indonesian School Performance. Systematic Reviews in Pharmacy, Vol. 1, No. 9, pp. 962-971.
Oscarius, Y.A. 2020. The Role Of Organizational Citizenship Behaviour As Mediation Variables Between Organizational Commitments And Employee Performance. Journal of Applied Management (JAM), Vol. 18, No. 1, pp. 130-141
Purwanto, A., John. T.P., & Bernarto, I. 2021. Effect Of Transformational Leadership, Job Satisfaction And Organizational Commitment On Organizational Citizenship Behavior. Journal Inovbiz. Vol. 9, pp. 61-69
Rauf, F.H.A. 2019. Two sides of the same coin: Harmful or helpful? A critical review of the consequences of Organizational Citizenship Behavior. International Journal of Business and Management Review, Vol. 4, No. 2, pp. 60-77.
Ridwan, M. 2020. Analysis Of Organizational Commitment Through OCB On Employee Performance. Dinasti International Journal. Vol. 1, No. 4, pp. 543-555
Sintaasih, D.,Manuati Dewi, I., Mudiartha Utama, I. and Mujiati, N. 2019. Work spirituality : Its effect to the organizational commitment and performance of rural credit institution administrator. International Journal of Ethics and System, Vol. 35 No. 3, pp: 306-322.
Sudaryo, Y., Aribowo, A., & Sofiati, N. A. 2018. Manajemen Sumber Daya Manusia: Kompensasi Tidak Langsung dan Lingkungan Kerja Fisik (Edisi Satu). Yogyakarta: Andi.
Sugianingrat, I.A., Widyawati, S.R., Costa, C.A., Ximenes, Mateus., Piedade, S.D & Sarmawa, W.G. 2019. The employee engagement and OCB as mediating on employee performance. International Journal of Productivity and Performance Management.
Sugiarti, Endang. 2020. Pengaruh Lingkungan Kerja dan Kompensasi Terhadap Kinerja Karyawan pada PT. Sukses Expamet. Journal of Education, Humaniora and Social Sciences (JEHSS). Vol. 3, No. 2, pp. 479-486
Sukmawati, Thoyib A., Surachman. 2018. Peran Organization Citizenship Behavior sebagai Mediator Pengaruh Kepuasan Kerja, Lingkungan Kerja dan Komitmen Oganisasi terhadap Kinerja Karyawan. Jurnal Aplikasi Manajemen, Vol. 11, No. 4, hal. 547-558
Tolentino, R.C. 2019. Organizational commitment and job performance of the academic and administrative personel. International Journal of Informational Technology and Business Management, Vol. 15 No. 1, pp: 51-59.
Vita, B. and Suwarto, F.X. 2015. Pengaruh gaya kepemimpinan, Budaya organisasi, dan Lingkungan kerja terhadap kinerja guru dan karyawan pada yayasan tri asih Jakarta. Jurnal Ekonomi Manajemen UAJY, pp. 1-14.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Tec Empresarial

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.