Pedro Miguel Alves. “Alternative Dispute Resolution Methods: General Perception, Satisfaction and Loyalty of Users of Arbitration Centres in Portugal”. TEC EMPRESARIAL 19, no. 2 (August 12, 2024): 27–35. Accessed November 7, 2024. http://revistas.tec-ac.cr/index.php/tec_empresarial/article/view/487.