The Role of Employee Competence on Employee Performance and Its Impact on Organizational Performance of Baitul Mal
Keywords:
Self-Competence, Team Competence, Communication Competence, Social Competence, Employee Performance, Organizational Performance.Abstract
"Baitul Mal" (lslamic state treasury) is one of Aceh's privileges in managing the assets of Muslims in Aceh. However, in its development, Baitul Mal in Aceh faces challenges such as a shortage of professional human resources and a lack of employee competence. These challenges significantly impact both employee performance and the organizational performance of Baitul Mal. This impact is evident in the non-optimal collection of zakat (almsgiving) and infaq (voluntary donations) funds and in their distribution programs. The main objective of this study is to develop a comprehensive conceptual and empirical research model to address this research gap. The study aims to assess the effect of self-competence, team competence, communication competence, and social competence on employee performance and its subsequent impact on the performance of the Baitul Mal organization in Aceh. Data were collected from respondents using a structured questionnaire with a Likert scale. A total of 222 questionnaires were distributed to Baitul Mal employees across Aceh. Sample selection utilized a disproportionate stratified random sampling technique. The research data underwent descriptive and SEM analysis using SPSS and SEM AMOS software. The analysis results demonstrate a significant direct effect of self-competence, team competence, and communication competence on the performance of Baitul Mal organizations in Aceh. However, social competence does not directly affect the performance of Baitul Mal organizations in Aceh. Furthermore, there is a significant direct effect of self-competence, team competence, communication competence, and social competence on the performance of Baitul Mal employees in Aceh. Additionally, there is a significant indirect effect of self-competence, team competence, communication competence, and social competence on the organizational performance of Baitul Mal in Aceh, mediated by employee performance.
References
Aceh Qanun Number 10 of 2018 About Baitul Mal Aceh
Ahmad, A. N., Rahman, A. A., & Rahman, S. A. (2015). Assessing Knowledge And Religiosity On Consumer Behavior Towards Halal Food And Cosmetic Products. International Journal of Social Science and Humanity, 5(1), 10-14.
Besti Lilyana., Viola De Yusa., I. Y. (2021). Effect of Physical Work Environment and Non Compensation Financial on Employee Performance Section Production at PT. Rudant Forward Aligned. Saburai Independent Management, Darmajaya Institute of Informatics and Business, 05(3), 163–170.
Bourne, P. A., Glen, L. V., Laws, H., & Kerr-Campbell, M. D. (2010). Health, lifestyle and health care utilization among health professionals. Health, 2(06), 557.
Cropanzano, Russell; Preher, C.A. & Chen, P. Y. (2020). Using social exchange theory to distinguish procedural from interaction justice. Group and Organization Management, 27(3), 324–351.
Dessler, G. (2015). Human Resources Management. McGraw-Hill Companies.
Devito A. J. (2011). Inter-Human Communication. Kharisma Publishing Group.
Ferdinand, A. (2014). Structural Equation Modeling in Management Research; Application of Complex Models in Research for Doctoral Thesis, Thesis and Dissertation. BP Undip-Undip Press.
Haffasnuddin., Zulkifli., Maisuri, Dinda., Madjid., M. Shabri Abd; Yahya and Jualiansyah, H. (2022). Measuring Total Factor Productivity of Zakat Institutions in Aceh, Indonesia.
Hair, J. F. (2014). Multivariate data analysis. Pearson Custom Library.
Huda, M. (2014). Teaching and Learning Models. Pustaka Pelajar.
Indradewa Rhian & Randi, S. (2021). The Effects of Competence and Motivation on Performance Mediated by Organization Commitment (Case Study Indonesian Government Agencies). International Journal of Research and Review, 8(1), 77–89.
Lans, T., van Wagenberg, C. P., Biemans, H., Hoste, R., & Jung, Y. (2022). Learning apart or together? The relationships of the social interdependence orientation and social competence of owner-managers with their social learning behaviour and firm performance within a Korean small-business context. Human Resource Development International, 26(1), 29–47.
Loehlin, J. C. (1998). Latent Variable Models: An Introduction to Factor, Path, and Structural Analysis. Lawrence Erlbaum Associates, Mahwah, NJ.
Luthfi, H. (2018). Who is Amil Zakat? Rumah Fiqh Publishing.
Mathis & Jackson. (2015). Human Resource Management was translated by Jimmy Sadeli and Bayu Prawira Hie (9th ed.). Salemba Empat.
Mona Saeed Mohamed, Gamal S. A. Khalifa, Mohammed Nusari, Ali Ameen, A. H. A.-S. and A.-E. E.-S. A.-E. (2018). Effect of Organizational Excellence and Employee Performance on Organizational Productivity Within Healthcare Sector in the UAE. Journal of Engineering and Applied Sciences, 13, 6199–6210.
Navimipour, N. J., Milani, F. S., & Hossenzadeh, M. (2018). A model for examining the role of effective factors on the performance of organizations. Technology in Society, 55(May 2017), 166–174.
Naz’aina. (2015). The Effect of Internal Control System and Amil Competence on the Financial Reporting Quality at Zakat Management Institution Active Member of Zakat Forum in Special Capital City Region Jakarta and West Java Provinces. Procedia - Social and Behavioral Sciences, 211, 753–760.
Potnuru., & Sahoo, C. K. (2016). HRD interventions, employee competencies and organizationaleffectiveness: An empirical study. European Journal of Training and Development, 40(5), 345–365.
Riinawati. (2019). Introduction to Communication and Organization Management Theory. Pustaka Baru Press.
Robbin, and J. (2015). Organizational behavior. Salemba Empat.
Salman, M., Ganie, S. A., & Saleem, I. (2020). Employee competencies as predictors of organizational performance: a study of public and private sector banks. Management and Labour Studies, 45(4), 416–432.
Salman, et al. (2020). Employee Competencies asPredictors of OrganizationalPerformance: A Study of Publicand Private Sector Banks. Management and Labour Studies, 1–17.
Sedarmayanti. (2017). Human Resource Planning and Development to Improve Work Competency, Performance and Productivity. Refika Aditama.
Sekaran, & B. (2013). Research Methods for Business. A Skill-Building Approach.
Spekle, R.F. & Verbeeten, F. H. . (2014). The use of performance measurement systems in the public sector: Effects on performance. Managemenet Accounting Research.
Sucher, W., & Cheung, C. (2015). The relationship between hotel employees’ cross-cultural competency and team performance in multi-national hotel companies. International Journal of Hospitality Management, 49, 93–104.
Verayanti, P. D., Nuridja, M., & Indrayani, L. (2014). Influence of Social Competence On the performance of civil servants in the Regional Civil Service Agency Buleleng Regency in 2013. Jurnal Pendidikan Ekonomi Undiskha, 4(1), 1–12.
Vosloban, R. I. (2012). The Influence of the employee performance on the company’s growth - a managerial perspective. Procedia Economics and Finance, 3, 660–665.
Wibowo. (2017). Performance Management. Raja Grafindo Persada.
Widyanty, Winda; Wibowo, Mas Wahyu; Ferandy, Antonio and Permana, A. (2021). Does Social Competence, Emotional Intelligence, and Motivation, impact Employee Performance on Construction Companies? The International Journal of Business Management and Technology, 5(3), 101-111.
Yusra, M., & Riyaldi, M. H. (2020). Determinants of Muzakki’s Trust in Baitul Mal Aceh. Al-Buhuts, 16(1), 01–16.
Zaim, H., Yaşar, M. F., & Ünal, Ö. F. (2013a). Analyzing the effects of individual competencies on performance: A field study in services industries in Turkey. Journal of Global Strategic Management, 7(2), 67–77.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 TEC EMPRESARIAL
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
